Need help arranging a reservation or have questions about a necessary trip? The Cebu Pacific Hotline can be reached most easily through these methods.
CEBU PACIFIC CUSTOMER SERVICE HOTLINE
There is no customer service hotline in Cebu Pacific the Philippines. Send a message to Cebu Pacific on Facebook Messenger to connect to a customer service agent.
You can also chat with Charlie. Charlie is the official chatbot of Cebu Pacific customer care. He is always available and willing to assist! You will receive a prompt response to frequently asked questions.
CEBU PACIFIC HOTLINE
Australia
+61-2-9119-2956
7 AM-10 PM (PH local time), daily
Japan
- +81-3-4578-1447 8 AM-6 PM (JP local time), daily
Hong Kong
- +852-397-33800 7 AM-10 PM (PH local time), daily
China
- +86-400-670-0780 8 AM-6 PM (CN local time), daily
- email: cebcustomercarechina@cebupacificair.com (for China only)
Singapore
- +65-315-80808 7 AM-10 PM (PH local time), daily
South Korea
- +820-2-6105-2037 8 AM-6 PM (KR Local Time), Monday – Friday
ABOUT CEBU PACIFIC
Cebu Pacific Air, the largest airline in the Philippines, offers the most affordable flights to more than 60 sites across Asia, the Pacific, and the Middle East.
Cebu Pacific, a pioneer and innovator in the country’s aviation industry, was the first to implement web check-in, E-ticketing, and seat selection. It just debuted GetGo, its newest lifestyle rewards programme, to reward frequent travellers with greater benefits and free flights.
Cebu Pacific also collaborated with WWF-Philippines on a climate adaptation programme to give its customers a more convenient travel experience. In addition, Cebu Pacific collaborated with various online ticketing companies, vehicle rental companies, hotel booking websites, and travel insurance providers.