QUICK GUIDE: TOUCH MOBILE (TM) SIM REGISTRATION

All SIMs, including those in card and electronic form, must be registered before being activated, according to the SIM Registration Act. All mobile device users, including those who utilize prepaid broadband devices, are required by law to register their SIM cards. Follow the link provided below to register your TM SIM online.

LINK FOR TOUCH MOBILE SIM ONLINE REGISTRATION

Registration starts on December 27, 2022. Follow this link to register.

STEP-BY-STEP GUIDE TO REGISTER YOUR TM SIM

Step 1: Go to the TM Registration Page https://new.globe.com.ph/simreg.

Step 2: Enter your mobile phone number and wait for the One Time Pin.

Step 3: Complete the form. Take a selfie and upload a photo of your ID.

Step 4: A message that you successfully verified your number will appear.

Step 5: Save a copy of your reference number.

DEADLINE FOR SIM CARD REGISTRATION

• July 25, 2023

WHAT HAPPENS IF YOU DO NOT REGISTER?

Failure to register the existing SIM within the period prescribed shall result in the automatic deactivation of the SIM.

The deactivated SIM may only be reactivated after registration; provided, however, that reactivation shall be made not later than five (5) days after such automatic deactivation.

INFORMATION REQUIRED TO REGISTER YOUR TM SIM

The end user needs to provide the following information:

• Full name
• Date of Birth
• Sex
• Address
• Government ID with photo
• A declaration that the ID presented is true and correct

For corporations, the requirements are an SEC Certificate of Registration, a Board Resolution designating the authorized representative, and, in the case of other juridical entities, a Special Power of Attorney.

IDs ACCEPTED TO REGISTER SIM

The official Identification cards that will be recognized when registering SIMs are as follows:

• Passport
• National ID
• Social Security Service ID
• Government Service Insurance System e-Card
• Driver’s license
• National Bureau of Investigation clearance
• Police clearance
• Firearms License to Own and Possess ID
• Professional Regulation Commission ID
• Integrated Bar of the Philippines ID
• Overseas Workers Welfare Administration ID
• Bureau of Internal Revenue ID
• Voter’s ID
• Senior citizen’s card
• Unified Multi-purpose Identification Card
• Person with Disabilities card
• Other government-issued ID with photo

REGISTRATION OF MORE THAN ONE SIM

Subscribers are permitted to use multiple SIMs, but they must register each SIM in their own name.

TM SIM REGISTRATION FOR MINORS WITH NO GOVERNMENT ID

SIMs for minors shall be registered under the name of the parent or legal guardian.

SIM REGISTRATION FOR EXISTING PLATINUM AND BUSINESS CUSTOMERS

Touch Mobile will pre-register all current TM Postpaid, TM Platinum, and TM Business postpaid customers using the information supplied at the time of the first application. In the event that more information is required to comply with the SIM Registration Act, TM will contact you.

TOUCH MOBILE SIM REGISTRATION FOR FOREIGNERS

Your registered SIM will only be valid for 30 days if you are a foreign tourist visiting the country, and it will be automatically canceled after that.

TM SIM Registration for Foreign Tourists

Requirements

• Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown)
• Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
• Return ticket to country of origin or to another country indicating date and time of departure from the Philippines

Foreign Nationals With Other Type Of Visa

Requirements

• Passport (i.e., copy of the bio-page and pages where the current visa is stamped or shown) indicating passport number, full name, and nationality
• Proof of address in the Philippines (booking in a hotel or other type of accommodation, or in the absence thereof, an affidavit/letter from the owner of the house or residence where such foreign national will stay)
• Other pertinent documents, whichever is applicable:
  • Alien Certificate of Registration Identification Card (ACRI-Card) from the Bureau of Immigration or other types of official ID issued by any other visa-issuing agency
  • Alien Employment Permit from the Department of Labor and Employment or School registration and ID for students
  • For Persons of Concern or POCs, the type of travel or admission document validly issued by the Philippine Department of Justice

PENALTY FOR NON-COMPLIANCE

Laws specify penalties for both individuals and telcos. 

False information or fraudulent identification, spoofing a registered SIM, or selling a stolen SIM are all crimes that are subject to a prison time of six months to 2 years and a P300,000 fine.

For refusing to register SIM cards, telecommunications may be fined between P100,000 and P1,000,000 depending on the severity of the offenses.

Additionally, telcos, their representatives, or employees that violate data confidentiality may be penalized with fines between P500,000 and P4,000,000 for their actions.

Read More FAQs

In conclusion, registering your Touch Mobile (TM) SIM card is an essential step that all subscribers need to take. This process is quick and straightforward, and it helps you avoid any possible inconvenience in the future. Through registration, you can ensure the security of your personal information, as well as guarantee uninterrupted mobile services. Always remember to bring valid identification and complete the necessary requirements for a hassle-free registration experience. Don’t hesitate to reach out to Touch Mobile’s customer service for any questions or clarifications about the process.

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